Frequently Asked Questions
Everything you need to know about shopping with AntKeepers.
What is the typical shipping timeframe for my order?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
How do I initiate a return or exchange?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online returns portal to generate a prepaid shipping label and start your exchange.
Are your materials sustainably sourced?
Yes, AntKeepers is committed to ethical fashion. We use GOTS-certified organic cotton and recycled synthetic fibers across 80% of our seasonal collections to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
How do I find the right size?
Each product page features a detailed size guide with specific body measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You have a 60-minute window after checkout to cancel or modify your order by contacting our customer service team via live chat.